Extraction done right in Onset, MA starts with Category classification, because clean water and contaminated water are handled under very different protocols.
We classify every loss as Category 1, 2, or 3 before extraction begins, then document readings throughout the job.

Truck-mount extraction is standard equipment on every Onset, MA call, not an upgrade.
Every Water Extraction job in Onset, MA starts with water testing to classify it as clean, gray, or blackwater.
Saving original hardwood is possible with the right extraction method applied quickly.
Every Water Extraction job in Onset, MA comes with moisture readings logged before, during, and after extraction.
Getting water out is only useful if it's done with the right classification and the right tools — here's our Onset process.

We deploy truck-mount pumps for anything beyond a small, contained spill.
Water is tested and classified as Category 1, 2, or 3 before extraction protocol is finalized.
Weighted extraction tools pull water trapped deep in carpet fiber that a surface pass would miss.
Injection drying systems pull moisture from beneath hardwood planks without pulling up the floor.
Extraction continues below the surface layer whenever subfloor readings show trapped moisture.
Every job closes with a written extraction report showing before-and-after moisture readings.
We ask enough questions to send the right-sized extraction unit on the first trip.
Equipment is pre-loaded based on dispatch notes, so there's no delay on arrival.
Category testing and a written estimate come before any pump starts running.
Extraction continues until documented moisture readings confirm the job is complete.

"They saved our hardwood floor with an injection drying method instead of ripping it all out. Saved us thousands." — Owen R.
"The moisture readings they gave us before and after made the whole process feel legitimate, not just a guess." — Bianca V.
"Truck-mount extraction cleared our flooded basement way faster than the shop vac approach a different company tried first." — Malik J.
A basic pump-out skips classification testing and moisture documentation that Water Extraction includes.
Often, yes — injection drying pulls moisture from beneath the boards without removing the floor.
Category 1 is clean water, Category 2 is gray water with some contamination, and Category 3 is sewage or blackwater requiring full PPE.
Yes, every job includes a written report with before-and-after moisture readings.
As soon as possible — every hour standing water sits increases how deep it penetrates flooring and subfloor.
Documented reports are standard and can be provided directly to your adjuster on request.
If you're in or near Onset, an extraction crew can typically respond the same day.

Call now and get a Onset, MA extraction crew routed to Onset.
Call +1-844-833-1325